Privacy Policy

Octafan.com ("Octafan", "we", or "us") is committed to protecting your privacy. This Privacy Statement describes Octafan's information practices and the choices available to you regarding Octafan's use of information that can be used to identify you ("Personal Information" or "PI").

This Privacy Policy addresses our use of PI collected through this website property (the "Site"). We will only collect and use information from you as described in this Privacy Policy. We will not sell your personal information to any third parties.

1. The Personal Information We Process; Purposes of Processing

Depending on how you interact with us, we process different kinds of PI and in different ways. Some data is automatically processed if you visit our Sites. Other data is only processed if you actively submit it to us.

PI we may process if you visit our Sites:

Even if you are only a visitor on one of our Sites, your computer or device automatically sends technical information to our web servers that we can store in log files, including the following "Website Usage Data":

  • Date and time of the visit and the duration of use of the Site;
  • The IP address of your device as well as your internet service provider (ISP);
  • The referral/exit URL; and
  • The visited pages of the Site

Information about your device (type of device, browser type and version, as well as settings, installed plug-ins, operating system). We process Website Usage Data to allow you to surf the Site and to ensure its functionality. We also process Website Usage Data to perform analyses on the performance of the Site, to continuously improve the Site and correct errors, to ensure IT security and operation of our systems, as well as to prevent or uncover abuse. We might further process this data in aggregated or pseudonymized form to analyze trends, administer the Sites, track users' movements around the Site, and to gather demographic information about our user base as a whole or to improve marketing (including serving you personalized, interest-based ads) as well as the user experience on our Site and guaranteeing the safety of our IT systems.

2. Sharing Personal Information with Third Parties

We treat your PI with care and confidentially and will only pass it on to third parties to the extent described below and not beyond. We do not share, sell, rent, or trade PI with third parties for any promotional purposes. Where our service providers process PI, they will do so solely on our instructions and have undertaken to comply with strict contractual requirements for the security of your data (including, but not limited to, complying with this Privacy Policy).

Service Providers:Octafan transmits data to service providers that enable us to provide our Site and market, sell, and deliver our Services and Products. This may include providing our third-party cookies and tracking tools, as well as parties providing us with services to assist us in processing transactions, including credit card transactions, processing of orders, providing customer support, managing customer relationships, hosting the Site, collecting, storing, or removing your information, or performing statistical analysis of our Site, or to show advertisements to help support and maintain our Services and Site (such as Google).

  • Google Analytics: This is a web analytics service that tracks and reports website traffic. Using this service, we anonymize IP addresses so they are not sent to Google, which then uses the data to track and monitor use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads shown on its own advertising network. You can opt-out of having your activity on the Site available to Google Analytics by installing the Google Analytics opt-out add-on to your browser. The add-on prevent the Google Analytics JavaScript (ga.js and dc.js) from sharing information with Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.
  • Google Adsense & DoubleClick Cookie: We may use Google to serve ads on the Site and if so this involves Google's use of cookies to enable it and its partners to serve ads to users based on their visit to our site or to other websites. You may opt-out of e use of the DoubleClick Cookie by visiting the Google Ad Settings web page: http://www.google.com/ads/preferences.

Public Authorities: Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law, such as when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or litigation or other legal process or action to protect our, our users' or third parties' rights, property or safety. We will transmit data to public authorities such as law enforcement or tax authorities only in the case of a legal obligation to do so based on a request for information from the respective authority.

Promotional Offers: As a registered Octafan customer, you have the opportunity to receive news and special offers from Octafan regarding our Products or the products of third parties who we think may offer products or services that would be of interest to you.

3. Timeframe for Keeping Data

We process and store PI as long as necessary for the fulfillment of our contractual or legal obligations. Thus, we store the data as long as our contractual relationship with you as our customer obliges us to do so. After termination of our contract, we will store Personal Data only to the extent and for as long as applicable law requires. All other data will be deleted immediately when you, as a customer, unsubscribe from our Products or other services. If the remaining data is no longer required for the fulfillment of legal obligations, it will be regularly deleted, unless its further processing is necessary for the preservation of evidence or the prevention of legal claims from becoming time-barred.

4. Reviewing and Requesting Changes to Your Information

If you have created an account at the Site, you may update, delete, access, or change their account information by editing their user profile. To update a customer profile, login to your account and click on "My Account".

If you no longer wish to receive marketing emails from us, you can opt-out of receiving future marketing emails by clicking on the "unsubscribe" option located at the bottom of the marketing email you wish to opt out of. If you prefer to be removed from all of our marketing lists, you can follow the foregoing process. Customers cannot opt-out of receiving all transactional emails related to an account with us, but may be able to change their account settings (as described above) to reduce the frequency or eliminate certain notification emails.

5. Note to California Residents

California law affords certain privacy protections to its residents through the California Consumer Protection Act ("CCPA")and the Consumer Rights Act ("CRA"). This Site does not fall within the ambit of those statutes. Notwithstanding, please note that:

* We do not collect or maintain "sensitive personal information;" and
* We do not sell your personal information to any third parties.

6. Collecting Information from Children

This Site is not intended for use by children under the age of 18 and we do not intentionally collect any information from users under the age of 18. If a parent or guardian becomes aware that their child has provided us with PI or that we have otherwise inadvertently collected this information, contact us as per below so that we may delete the information from our servers.

7. Changes

We reserve the right to change this Privacy Policy. We will provide notification of the material changes to this policy through the Site prior to the change taking effect.

8. Contact Information

To exercise your rights regarding personal information as described above or if you have any questions about this Privacy Policy or our privacy practices, please contact us at:

By email: help@octafan.com
Toll-free: (833) 590-1182.